Level Documentation
Level helps Shopify merchants stop fake COD orders, recover abandoned carts, and send WhatsApp campaigns — without OTP friction.
I want to…
| Goal | Start here |
|---|---|
| Stop fake COD orders | First COD verification |
| Recover abandoned carts | Abandoned carts overview |
| Send a WhatsApp campaign | Create your first campaign |
| Set up WhatsApp | Shared number vs your own |
| Understand billing | Plans & what’s included |
Popular guides
By role
Store owner — Getting started → First verification
Fulfillment / ops — Shopify tags → Filter confirmed orders
Marketing — Abandoned carts or Campaigns
Upgrading to Pro — Connect your own WhatsApp
Need help?
- Troubleshooting guides
- Contact support
- Live chat — click Help in the navbar or the chat widget on this page
- In-app support via the Help button in app.uselevel.ai
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