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BillingDev vs live store

Dev vs Live Store

Shopify development (trial) stores have different billing behavior than live production stores.

Development stores

When your Shopify store is in development/trial mode:

  • Only Free plan features are available
  • Paid plan charges are test-only — no real payment processed
  • Billing page shows: “This is a trial store — paid plans use test charges only”
  • All core features work (COD verification, up to 50 messages)

Going live

When your development store transitions to a live store:

  1. Dashboard banner: “Your store recently went live. Choose a paid plan…”
  2. Test subscriptions do not carry over
  3. Plan resets to Free until you subscribe to a paid plan
  4. Re-subscribe from Billing  with real Shopify charges

Test vs active charges

StateBilling page message
Dev store”This is a trial store — paid plans use test charges only”
Live store, test sub”Active Shopify charge is a test subscription”
Live store, active subNormal billing with real charges

Recommendation

  1. Test COD verification on your dev store (Free plan, 50 messages)
  2. Go live on Shopify
  3. Subscribe to Starter or Pro from Level Billing
  4. Approve pay-per-message billing for unlimited sends
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