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Level helps Shopify merchants stop fake COD orders, recover abandoned carts, and send WhatsApp campaigns — without OTP friction.

Start here by goal

Stop fake COD

Install, verify your first order, then add rules.

  1. Install from Shopify
  2. Place a test COD order
  3. Add checkout & verification rules
Recover abandoned carts

Turn on the 3-touch WhatsApp sequence.

  1. Confirm Starter+ plan
  2. Enable abandoned carts
  3. Optional: discount on touch 2
Send a campaign

Broadcast to verified customers or segments.

  1. Pick a segment
  2. Assign a marketing template
  3. Draft → schedule → send
Connect your WhatsApp

Shared number (instant) or BYO (Pro+).

  1. Choose shared vs BYO
  2. Assign message flows
  3. Approve templates in Meta

I want to…

GoalStart here
Stop fake COD ordersFirst COD verification
Hide COD at checkoutCOD availability at checkout
Skip verification for some ordersVerification skip rules
Recover abandoned cartsAbandoned carts overview
Send a WhatsApp campaignCreate your first campaign
Set up WhatsAppShared number vs your own
Understand billingPlans & what’s included
Fix something brokenTroubleshooting

By role

Store owner — What is Level? → Install → First verification → Settings

Fulfillment / ops — Order statuses → Shopify tags → Filter confirmed orders

Marketing — Abandoned carts → Campaigns → Opt-out / STOP

Agency / multi-store — Teams → Plans → BYO WhatsApp

Need help?

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Last updated on
Getting Started